Hosting Automation Software management
 Different Control Panels and other software:
           Integrity checks and troubleshooting
           Software updates
           Basic Moving servers/users/resellers from one Data Center to another
           Basic Moving servers/users/resellers from one Control Panel to another
           Basic Moving users/resellers from server to server
System Maintenance
 Install, setup and tuning of:
           Windows, Linux, FreeBSD, other Unix Flavors (kernel, libraries, exotic hardware support)
           Basic networking
           Security Firewall
           DNS/Firewall/Advanced Networking
           Email services: Sendmail/Qmail/Exim/POP3/IMAP
           Web services: Apache/Tomcat/JBoss
           Custom services: Perl/PHP/JSP/MySQL/FrontPage extension
           Hosting automation software: (Cpanel/Plesk/Ensim/Webmin/Cobalt RaQ)
           3-rd party software: MRTG/ImageMagick/etc
           Add server to our monitoring panel
           Install all required updates
           Full System Lifecycle Support:
           IP Address/IP Networks changing
           Backup/Restore data
           Tuning for best performance
Security Updates
Security incidents monitoring and protecting your servers against them (see www.securityfocus.com as example of which kind of incidents can be happened. Their technique may be related to your servers.)
           Security updates install
Monitoring
 We have centralized Monitoring panel for all our controlled servers
           Ensure that all servers are up and serving pages
           Monitor both external and intranet applications and services
           Server performance monitoring
           Service level monitoring
           Bandwidth monitoring
           System performance
           Disk usage
           RAM usage
           Allowed services functionality
           Number of running processes
           Exploit run attempts tracking
Troubleshooting
 Our technicians will solve all possible problems:
           Low Disk Space
           DoS attacks
           Incorrect users activities (spam, greedily processes, etc)
           Hardware problems detection
           Server upstream problems detection (and conversation with DC about it