Live Person Chat Support.
We are at Maxdedicated use worlds best and expensive
chat software Live Person. Undoubtedly It is the
best Chat Software available in the market. LivePerson
enables meaningful customer connections for over 5,500
clients, through its real time, Intelligent Engagement
platform. |
Live Person Software Features.
Chat (one on one, one on
many)
LivePerson offers one-to-one and one-to-many chat sessions
before the operator and visitors. An operator can take on as
many visitors as he feels comfortable with. LivePerson stores
chat sessions for up to 13 months so an administrator has ample
time to review previous sessions and evaluate operator
productivity.
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LivePerson Desktop Sharing
LivePerson Desktop Sharing Benefits
- Reduce handling time for your chats and calls, and increase
first contact resolution rates by allowing your agents to
resolve visitor issues or demonstrate solutions directly on
the visitor's desktop.
Increase conversions and reduce abandonment rates by
allowing agents to help online visitors who are in need of
assistance by quickly and easily locating the right product
or page, demonstrating the correct use of online tools or
accompanyings them as they complete an online purchase.- Increase future self-service rates by demonstrating
self-service solutions to visitors in chats or calls, in an
innovative and visual manner that promotes
process-understanding and reinforces learning.
- Create personal and memorable interactions with prospects
and customers through the innovative application of desktop
sharing technology for online collaboration. Applications
can include desktop troubleshooting, sales facilitation,
co-operative form filling, joint research tasks or even just
allowing your agents to see the same view of a document or
image that a visitor wants to share.
Co-browsing
– LivePerson offers a co-browsing feature. Co-browsing
allows you to jointly navigate through the Internet .
Proactivity
Proactive invitations are supported. Pop-up invitations are sent
automatically (through pre-defined rules) or manually.
Security (Encryption)
McAfee assures customers of a secure chat session with SSL
encryption.
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Live Sales Chat
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Sales / Support Representative
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24/7 Live Sales Chat/
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our Dedicated Servers
Low cost and quality of service
We
offer high quality
and low priced Servers.
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